help-content - 40263

name: How to request a refund

content:

You can return any product within 30 days from the delivery date, and be fully refunded. Here are the steps to follow to request a refund:

  1. Complete the online Return procedure by entering your account and clicking on "My orders". Click on the "Return product/s" button next to your order code and follow the instructions until your return has been correctly registered;
  2. Print the Return form, and insert it inside the package. On the Return form, circle the "Refund" option;
  3. Ship your return at the following address:
    Linea Marche s.p.a.
    Frazione Piticchio 230
    60011 Arcevia (Ancona)
    Italy